FAQ

Frequently Asked Questions

Have questions? We're here to help.

  • How to get Free Shipping

    To benefit from free shipping, these two conditions must be verified together:

  • Where can I find your products?

    You can buy them directly from our online shop by clicking here. If you prefer to buy our products in a store, you can find the one closest to you by clicking here.

  • What payment methods do you accept?

    You can currently pay for your orders via:

  • How long does it take to receive the products I ordered?

    It depends on the shipping area. In the city of Palermo, with our delivery, delivery will take place within 2 working days. In the rest of Italy, these are the classic times for shipping goods.

  • What are your opening hours?

    We are open from Monday to Friday from 08:30 to 13:00 and from 15:00 to 18:00. For any need you can write to info@sicilianaturalmente.it

  • Where is the main office located?

    We are in Palermo, in via Abruzzi 1/A.

  • Why are your products expensive?

    All our products are totally handmade, made with raw materials and selected grains 100% Sicilian and with a slower process, almost 48 hours of drying. The product is packaged by hand. Everything that is handmade is more expensive but made with great attention and dedication. It is a quality choice.

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